Our goal is to provide you the customer with the best online shopping experience possible. That commitment to excellence extends into our Customer Service Department as well.

Please feel free to contact us if you need assistance of any kind.
Our business hours are Monday-Friday Thurs 10-5pm EST
We are closed Saturday and Sunday.
Orders can be placed online 24 hours a day, 7 days a week.

By Chat:

Our chat business hours are 7 days a week from 10-5pm EST ( Click on the chat button located on any page. Work with our family for product questions or delivery times.

By Telephone:

Toll Free: Customer Service: 1-833-GROOMSMEN (476-6676)

*Customer service calls are free, orders placed by telephone will incur a $10 processing charge. All items can be ordered quickly, safely, and easily online.

Please Note: We do not have a showroom or pickup location. All orders placed on our site will be shipped to the delivery address you specify during the checkout process.

E-Mail Us at: customerservice@cheapgroomsmengifts.com


Processing & Shipping


Unless otherwise specified on the product page, orders for in stock items are usually shipped within 3-5 business days of placing your order. 

After leaving our warehouse, delivery time is determined by your location and desired shipping method. Item availability and processing time estimates are listed on each item page. For orders of multiple items, the longest processing time will apply to the entire order.

On rare occasions, items may be on back order. In this case, you will notified that your items are on back order and when they are expected back in stock. If paying by credit card, you will not be charged until your items are ready to ship.

Standard Ground Shipping

Free Shipping on all orders over $75 in continental US. If you are shipping to Alaska, Hawaii additional charges will be sent by email.

Shipping charges valid only for orders shipping within the continental United States (excludes Alaska, Hawaii, APO and FPO boxes).

Standard Ground Shipping uses reliable USPS, UPS, or FedEx for all deliveries. Choice of carrier is not available.

  • Ground Shipping delivery takes 1 to 7 business days (excludes weekends & holidays) after leaving our warehouse.
  • UPS/FedEx cannot deliver to P.O. Box addresses. The delivery address specified must be a physical location.
  • If you are not home or are unable to receive your package during normal business hours, please provide a different shipping address during Checkout.
  • We do not ship to freight forwarders.
  • We do not ship outside the United States at this time.

UPS & USPS Shipping

UPS and USPS services are also available for your order and can be selected during Checkout. UPS shipping charges vary and are based upon the total weight of your order. UPS shipping costs will be calculated at Checkout. For select orders, UPS or USPS shipping methods with equivalent transit times may be utilized for your shipment.

Rush Service

Rush production service is available on eligible items. Rush production service ensures your order will be produced and shipped from our facility within 2 business days of order placement (excludes weekends and holidays). Rush service will expedite the processing time prior to shipment only. Standard transit time will then apply, which is determined by your location and choice of shipping method. Expedited shipping methods are available at Checkout for faster transit time once shipped.

NOTE: Rush production service is not available on all items. Your order may only be Rushed if all items ordered are eligible for Rush service. Please refer to the individual item page to determine Rush Service eligibility.

Please contact us if you have any questions regarding delivery time frame of your order or item Rush Service eligibility. Contact us before placing a rush order: sales@cheapgroomsmengifts.com

Payment Methods

We accept the following payment methods during checkout:

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Google Pay
  • Apple Pay
  • Shop Pay

Return Policy

At Cheap Groomsmen Gifts , our goal is to offer the finest quality personalized gifts and favors. Customer Satisfaction is our number one concern. That's why we guarantee most of our products to be 100% Free from defects and workmanship (does not include glassware and ceramics, see below)!

All engraved, dated merchandise or custom orders are nonrefundable! Take special care when reviewing your order. Check your spelling, dates and names carefully. We are not responsible for any spelling errors on your part!

Damaged Items

Time is of the essence: Upon receipt of goods, any chips, broken items or discrepancies must be reported within 48 hours. Claims will not be honored after this period!

Glassware & Ceramics

Due to the nature of the Glass and Ceramic production process, slight variations and small imperfections are not considered flaws. Variation in materials, production equipment and firing temperature may result in variations in size shape, glaze color, etc. These conditions are within acceptable industry standards.